Privacy Policy

NT Electrician (“NTE,” “we,” or “our”) provides this Privacy Policy to explain our data and security practices. This Privacy Policy describes the types of Personal Information we collect, the sources from which we collect it, how we use the information, with whom we share it, and the choices you can make about our collection, use, and disclosure of your Personal Information. The phrase “Personal Information” refers to information that personally identifies you, either directly or in combination with other information, such as your name, address, telephone number, email address, payment details, or other billing information. We also describe the measures we take to protect the security of your Personal Information and how you can contact us about our privacy practices. When you visit ntelectrician.com (the “NTE Site”) or provide us with information, you consent to our use and disclosure of the information we collect or receive as described in this Privacy Policy. We provide you with choices that allow you to control how we use and share your Personal Information.

Please review this Privacy Policy periodically as we may update it from time to time to reflect changes in our data practices. We will post a notice on the NTE Site to notify you of any significant changes to our Privacy Policy and indicate at the bottom of the notice when it was most recently updated. If we make material changes to the policy that will adversely affect previously collected Personal Information, you will be notified and provided an opportunity to consent to the different practices specified in the updated Privacy Policy. If you do not consent, you may delete your account and stop visiting or using the NTE Site. Your continued use of the NTE Site after we publish or send a notice about our changes to this Privacy Policy means that you are consenting to the updated Privacy Policy.

Information We Collect

NTE collects information from visitors to the NTE Site (“Users”) and clients (“Clients”):

• Users: Name, address, email address, telephone number, and details about your electrical service needs.
• Clients: Name, address, email address, telephone number, payment details (including payment card number, security code, expiration date, cardholder name, and billing address), and service history.

We may also collect the following types of information:

• Account Information: Username and password for your NTE account.
• Device Information: Information about the devices you use to access the internet (such as the IP address and the device, browser, and operating system type, user settings, and other operating system support information).
• Usage Information: Pages and URLs that direct you to the NTE Site, that you visited before you came to the NTE Site, and that you exit to once you leave the NTE Site. Dates and times of your visits to the NTE Site. Information on actions you take on the NTE Site such as page views, time spent on those pages, information you search for on the NTE Site, site navigation patterns, and other statistics.
• Location Information: A general geographic location (such as country and city) from which you access the NTE Site.
• Search Information: Search terms that you use to reach the NTE Site.

Sources of Information We Collect

We may obtain information about you directly from you via the NTE Site, including forms you complete on the site, or when you call or email us. We may also obtain information about you from third parties, such as public records, or from your business website and social media sites.

How We Use the Information We Collect

We may use the information we obtain about you to:

• Provide our electrical services to you.
• Operate, maintain, and manage the NTE Site.
• Monitor and analyze the use of the NTE Site for its technical administration, to increase its functionality and user-friendliness, and to better tailor it to our visitors’ needs.
• Market our services to you. These communications will contain mechanisms for unsubscribing should you decide you do not want to receive further communications.
• Register, manage, and maintain your NTE account.
• Process, validate, and deliver your purchase of our services (including by processing payment card transactions and contacting you about your purchase, including by telephone).
• Provide administrative notices or communications applicable to your use of our services.
• Respond to your questions and comments and provide customer support.
• Manage your participation in our events and other promotions, where you have signed up for such events and promotions.
• Operate, evaluate, and improve our business and the services we offer.
• Develop new services, including electrical services.
• Analyze and enhance our marketing communications and strategies.
• Analyze trends and statistics regarding visitors’ use of the NTE Site.
• Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure.
• Enforce our terms of service.
• Comply with applicable legal requirements, court orders, legal proceedings, document requests, and industry standards and our policies.

Information We Share

NTE does not sell your Personal Information.

We may share Personal Information with our service providers that help us deliver our services. These service providers are required by contract or law to only use or disclose the information as necessary to perform services on our behalf or as otherwise required by law. Where we have knowledge that a service provider is using or disclosing Personal Information in a manner inconsistent with this Policy, NTE will take reasonable steps to prevent or stop such improper use and/or disclosure.

NTE reserves the right to disclose without your prior permission any Personal Information about you or your use of the NTE Site if we have a good faith belief that such action is necessary to: (a) protect and defend the rights, property, or safety of NTE, our employees, our clients, other users of the NTE Site, or the public; (b) enforce our terms of service; (c) comply with a legally valid request from a competent governmental authority; or (d) respond to claims that any content violates the rights of third parties. We may also disclose Personal Information as we deem necessary to satisfy any applicable law, regulation, legal process, or governmental request.

In addition, Personal Information we have collected may be passed on to a third party in the event of a merger, acquisition, transfer of ownership or assets, bankruptcy, or other corporate reorganization of NTE.

Updating or Deleting Your Information

If you have an NTE account, you may update your name, email address, and other account details by logging into your account on the NTE Site and making the desired changes. You may request that NTE delete your account and Personal Information by submitting a request to support@ntelectrician.com. In response to a deletion request, we may anonymize or de-identify your Personal Information where permitted by applicable law, and we may retain some of your information as required or permitted by applicable law.

California Privacy Rights and Disclosures

Shine the Light: California law permits its residents to request and receive information about a business’s disclosure of certain categories of Personal Information to other companies for their use in direct marketing. NTE does not disclose your Personal Information to other companies for their use in direct marketing.

CCPA Rights: This California Privacy Rights and Disclosure section addresses legal obligations and rights specified in the California Consumer Privacy Act, or CCPA. The categories of Personal Information we may have collected or disclosed about you in the past 12 months are described above. NTE does not sell your Personal Information.

California residents can submit a request to us for the following information:

• The categories of your Personal Information that we’ve collected.
• The categories of sources from which we collected Personal Information.
• The business or commercial purposes for which we collected or sold Personal Information.
• The categories of third parties with which we shared Personal Information.
• The specific pieces of your Personal Information that we have collected.
• The categories of third parties to whom we’ve sold Personal Information, and the category or categories of Personal Information sold to each.

California residents also have the right to request the deletion of their Personal Information. Upon your request, we will delete the Personal Information we have collected about you, except for situations when that information is necessary for us to: provide you with a product or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; comply with or exercise rights provided by the law; or use the information internally in ways that are compatible with the context in which you provided the information to us, or that are reasonably aligned with your expectations based on your relationship with us.

In addition, California residents have the right to ask us not to sell their Personal Information, however, NTE does not sell your Personal Information.

To exercise your CCPA rights to make the above requests, call 1-800-XXX-XXXX or visit https://www.ntelectrician.com/do-not-sell-my-personal-info. This link will provide the mechanism for you to submit your request, including providing certain Personal Information we will use to verify your identity and the validity of your request. These requests are generally free. We will provide a substantive response to your request as soon as we can, generally within 45 days from when we receive your request, although we may be allowed to take longer to process your request under certain circumstances.

We are committed to providing you control over your Personal Information. If you exercise any of these rights explained in this section of the Privacy Policy, we will not disadvantage you. You will not be denied or charged different prices or rates for services or provided a different level or quality of services.

International Data Transfers

When we obtain Personal Information about you, we process and store the information in the United States, which may not have the same data protection laws as the jurisdiction in which you